Justice Sector Institutional Indicators for Criminal Case Management

Efforts on Supranational and National Level, Bulgarian and Polish Perspective

This publication reviews existing practices in relation to the measurement of the performance of courts and the management of criminal cases based on the concepts of efficiency, effectiveness, transparency, quality care, benchmarking, result orientation and accountability. These efforts are considered on the supranational and national level as two components of the process of implementing a quality model in the justice sector, growing increasingly intense at EU level. At national level, the report examines the achievements in implementing performance indicators in England and Wales, Germany, Netherlands, Finland, Belgium, France and Spain, as well as in Romania. The normative, policy and strategic framework of Bulgaria and Poland is also tackled in order to cover the prospects for the introduction of such indicators in the two target countries.

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