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November 2010

A Digital DFAT

Joining the 21st Century

This policy brief looks at the latest e-diplomacy innovations being pioneered by the US, UK and Canadian foreign ministries, drawing on meetings with the e-diplomacy units from all three countries. E-diplomacy is no longer a boutique extra, with serious foreign ministries embracing e-diplomacy to do their jobs more effectively and efficiently. New digital tools offer far better means of communicating both internally and externally. They also allow governments to reach audiences – like important areas of the blogosphere – they would otherwise be cut off from.

© 2010 Lowy Institute for International Policy



Fergus Hanson